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Valid information provided by CompTIA officials
A+ (Plus) Certification | CompTIA IT Certifications: https://certification.comptia.org/certifications/a
CompTIA A+ 2019 is the foundation of your IT career
CompTIA A+ is the preferred qualifying credential for technical support and IT operational roles. It is about much more than PC repair.
Candidates are better prepared to troubleshoot and problem solve.
Technicians understand a wide variety of issues ranging from networking and operating systems to mobile devices and security.
A+ supports the ability to connect users to the data they need to do their jobs regardless of the devices being used.
CompTIA A-plus exam details
CompTIA A+ 220-901 covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware, and network connectivity issues.
CompTIA A+ 220-902 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X, and Linux. It also addresses security, the fundamentals of cloud computing and operational procedures.
CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing, and network troubleshooting.
CompTIA A+ 220-1002 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures.
The latest CompTIA A+ 220-901 exam practice questions test your strength
QUESTION 1
An employee wants to work more efficiently from home. The IT manager suggests the employee consider purchasing a
device that will allow use of monitor and input devices with the work laptop. Which of the following devices is MOST
suitable for this purpose?
A. Docking station
B. Set-top box
C. KVM switch
D. USB hub
Correct Answer: A
QUESTION 2
A client asks a technician to upgrade the Intel i5 processor in a laptop. The client wants to improve performance without
replacing other core components. Which of the following steps are MOST appropriate when completing the upgrade?
(Choose two.)
A. Replace the thermal compound on the heat sink.
B. Use a socket AM2 CPU for the upgrade.
C. Update the HAL on the OS.
D. Use a socket 1155 CPU for the upgrade.
E. Use a socket FM1 CPU for the upgrade.
F. Download and install the drivers for the new CPU before the upgrade.
Correct Answer: DF
QUESTION 3
Which of the following devices would provide protection for electronic equipment in an area prone to intermittent,
unstable power?
A. Power strip
B. Surge suppressor
C. Uninterruptible power supply
D. Line conditioner
Correct Answer: C
QUESTION 4
Which of the following types of connectors would be found to connect printers and scanners to a device that did not
have any network connections?
A. RJ-45
B. Parallel
C. RJ-11
D. BNC
Correct Answer: B
QUESTION 5
Which of the following is an advantage of wearable technology over standard accessories?
A. Incoming call notifications
B. Longer battery life
C. Easily set wake-up alarms
D. Ability to check the time
Correct Answer: A
QUESTION 6
A user opens a service ticket for a laser printer that has paper jams. Lately, jamming has become more frequent. The
technician recreates the problem and checks the printer logs for more information about the printer. Which of the
following choices are MOST likely fixes to this problem? (Select TWO).
A. Clean and inspect the laser drum assembly
B. Clean and inspect the entire paper path
C. Use the printer maintenance kit to replace parts
D. Replace the paper exit assembly switch
E. Clean and replace the paper out sensor
F. Clean the fuser cold roller and verify fuser operation
Correct Answer: BC
QUESTION 7
Which of the following cable types uses RCA connectors to carry HD video?
A. DVI
B. Component
C. Composite
D. HDMI
Correct Answer: C
QUESTION 8
Legacy software needs to be installed on a netbook. Which of the following is MOST likely needed in order to install the
software?
A. Lightning port
B. Bluetooth adapter
C. USB optical drive
D. NFC chip
Correct Answer: C
QUESTION 9
A technician is connecting a PoE enabled phone and needs to run the drop from the switch that is 55 meters (180.4
feet) away. Which of the following cable types would be the MOST suitable for this purpose?
A. Fiber
B. Coaxial
C. CAT3
D. CAT6
Correct Answer: D
QUESTION 10
A user reports that the cursor jumps to random screen locations when typing on a laptop computer. Which of the
following devices is MOST likely causing this?
A. The touchpad
B. The mouse wheel
C. The multimedia keys
D. The digitizer
Correct Answer: A
QUESTION 11
A technician is preparing to perform a processor upgrade on a critical company server. Which of the following
precautions should be taken FIRST before performing such work on a system? (Select TWO).
A. Discharge all capacitors inside the PSU
B. Remove all jewelry
C. Ensure the PSU is plugged into a grounded electrical socket
D. Ensure humidity levels within the room are lowered
E. Put on an anti-static wrist strap
Correct Answer: BE
QUESTION 12
A SOHO environment utilizes network hardware address filtering to minimize unauthorized use of its network
infrastructure. A technician has been asked to install a shared network printer in the environment. Which of the following
MUST the technician know in order to add the printer to the environment?
A. IP address of the printer
B. MAC address of the printer
C. Subnet mask of the network
D. Firmware version of the printer
Correct Answer: B
QUESTION 13
A technician is troubleshooting a network connectivity issue. The technician reviews the output of the following
commands:
and
Given the above information, which of the following is the root cause of the problem?
A. The network adapter is disabled
B. The DHCP server is not available
C. The DNS server is not responding
D. The network cable is not connected
Correct Answer: B
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