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Latest Microsoft MB-200 dumps(pdf,practice exams and questions)
Microsoft MB-200 exam website: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-200
You should start preparing for it. This is the official news for more information about this exam. There are specific skills needed to pass this exam.
- Perform discovery, planning, and analysis (5-10%)
- Manage user experience design (20-25%)
- Manage entities and data (15-20%)
- Implement security (5-10%)
- Implement integration (15-20%)
- Perform solutions deployment and testing (25-30%)
Effective Microsoft MB-200 exam practice questions online
Practice makes perfect. Prepare for how to answer each question.
QUESTION 1
You are a Dynamics 365 for Customer Service system administrator.
Users report that a subgrid from the Onsite Goals custom entity takes a very long time to load on the Account records
page.
You need to improve the query load time and optimize the Onsite Goals entity.
Which action should you perform?
A. In an Internet browser, in the browser options, set the option to retain browser history.
B. In the Data Perform view, use the Optimize functions.
C. In System Jobs, resume paused system jobs.
D. In the Dynamics 365 Diagnostic tool, run the diagnostic test.
Correct Answer: B
QUESTION 2
You manage a Dynamics 365 for Customer Service instance. You need to add Voice of the Customer to the instance.
What should you do?
A. Sign in to the Sandbox instance. Create the solution with Voice of the Customer entities, test Voice of the Customer,
and then import the solution into the production instance.
B. Select the Application tab in the Dynamics 365 admin center. Configure Voice of the Customer.
C. Download Voice of the Customer from the Microsoft website. Import the solution into the Dynamics 365 instance.
D. Search AppSource for Voice of the Customer. Import the solution.
E. Add the correct role to each user to allow them to use the Voice of the Customer solution.
Correct Answer: B
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/install-solution
QUESTION 3
You are a Dynamics 365 for Customer Service system administrator. You create a business rule for the Case form. The
business rule marks some fields as required when the Created On date field does not equal the Modified On date field.
You activate the business rule. The form does not mark the specified fields as required when the condition is met.
You need to determine the cause of the issue.
What is the cause?
A. the Created On and Modified On date fields are not included on the form.
B. the Created On and Modified On date fields are in a hidden tab on the form.
C. Created On and Modified On are system fields and cannot be used in business rules.
D. the fields to be required are set to Optional at the field property level.
Correct Answer: A
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/create-business-rulesrecommendations-apply-logic-form
QUESTION 4
You are a Dynamics 365 administrator. An Excel template with a pivot table is created for opportunities by a manager.
When a salesperson opens the Excel template in the My Opportunities view, they observe the following issues:
The salesperson can view information for all salespeople.
The salesperson does not see their current data.
You need ensure the salesperson can only see their information.
Which Excel PivotTable attributes should you use? To answer, drag the appropriate attributes to the correct settings.
Each attribute may be used once, more than once, or not at all. You may need to drag the split bar between panes or
scroll
to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Correct Answer:
QUESTION 5
You are a Dynamics 365 for Customer Service developer. You create a custom entity and add custom fields to the case
entity.
You must create a solution to include only the custom entity and case entity changes. The solution must allow import
and export without errors.
You need to create the solution.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Add an existing unused entity to the solution. Rename the entity to the custom entity. Add fields needed for the case
entity.
B. Create a case entity in the new solution and add the custom fields to the new case entity.
C. Create the custom entity and custom fields in the case entity within the default solution.
D. Create the custom entity in the new solution and add the appropriate fields, forms, and views.
E. Create a new solution and add the entity named Case to the solution. Add the custom fields to the case entity.
Correct Answer: DE
QUESTION 6
You are a Dynamics 365 for Customer Service system administrator.
You must use Microsoft Flow to create an opportunity from a Microsoft Excel workbook.
You need to ensure Flow will trigger on the Opportunity entity.
What should you do?
A. Enable connections.
B. Add the timeline control.
C. Enable business process flow.
D. Enable change tracking.
Correct Answer: A
QUESTION 7
You export a Microsoft Excel workbook from Dynamics 365. The workbook contains 10,000 rows of data. You email the
workbook and a description of the data to another user.
The user reports that they can only see 500 rows of data.
You need to determine why the user cannot view all the data.
Why is the user unable view all available data?
A. You exported a static worksheet. The user does not have the appropriate security role in Dynamics 365 to see all
records.
B. You exported a PivotTable worksheet. The user does not have the appropriate security role in Dynamics 365 to see
all records.
C. You created a chart in Dynamics 365 Customer Engagement and exported the chart.
D. You ran a report in Dynamics 365 Customer Engagement and then saved the report as an Excel file.
Correct Answer: D
QUESTION 8
You manage a Dynamics 365 environment. You create a global option set for a custom solution.
You observe the following issues with the global option set:
The default prefix is incorrect.
The option set value is too long.
You need to change the option set value and ensure the correct prefix is used.
Which actions should you perform? To answer, drag the appropriate actions to the correct options. Each action may be
used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
Correct Answer:
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/change-solution-publisherprefix
QUESTION 9
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while
others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it.
As a result these questions will not appear in the review screen.
You are developing a Dynamics 365 app for a bank. The app must display information about loan accounts and the
customers assigned to those items.
You need to model the relationships between objects used by the app.
Solution: Access Solution Explorer and take a screenshot of the entities, forms, views, charts, fields,1:N relationships,
N:1 relationships, and N:N relationships.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: B
QUESTION 10
You import data into Dynamics 365 for Customer Service by using the Import Data wizard. Errors occur when you try to
import the following data lines:
You need to identify the cause of the errors.
What error types have occurred? To answer, drag the appropriate error types to the correct data. Each error type may
be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view
content.
NOTE: Each correct selection is worth one point.
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while
others might not have a correct solution After you answer a question in this section, you will NOT be able to return to it.
As a result, these questions will not appear in the review screen.
On a Contact record, a user creates a note that contains the word running.
One week later, the user reports that they cannot find the Contact record associated with the note.
You need to find the note.
Solution: Use Quick Find search on the Contact entity to search for the word run.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: B
You are a Dynamics 365 for Customer Service system administrator. You create a parent entity and a child entity. The
parent entity has a 1:N relationship with the child entity.
You need to ensure that when the owner changes on the parent record that all child records are assigned to the new
owner.
You need to configure the relationship behavior type.
What should you use?
A. Parental
B. Restrict
C. Referential
D. Referential, Restrict Delete
Correct Answer: A
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/create-and-edit-1nrelationships#relationship-behavior
You are a Dynamics 365 for Customer Service system administrator. You create a workflow that requires
customizations to automate lead follow-up activities.
You need to migrate the production customizations to this new Dynamics 365 production instance. You must not
migrate any data to the production instance.
Which five actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to
the answer area and arrange them in the correct order.
Select and Place:
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